Willbey Solutions Philosophy Clients are referred to as partners at WILLBEY. This is due to the fact that their success determines ours. Our balanced business and social performance view, as well as the goals we set for ourselves, are inextricably linked to our partners’ ability to establish long-term companies that increase their families’ income, thereby improving their resilience and quality of life. Why should you partner with Willbey Solutions? WILLBEY will work closely with you to ensure that we supply you with the products and services that best suit your business development and other needs, in line with our corporate philosophy. We will collaborate with you in a spirit of equality and partnership to pursue our joint goals of mutual success..
At Willbey Solutions, we understand that financial flexibility is important for our clients. We offer options for part prepayments, allowing you to pay off a portion of your loan early without penalties. This can help reduce your overall interest costs and shorten your loan tenure. Additionally, we have clear policies regarding foreclosure, ensuring that you are fully informed about the terms and implications. Our goal is to provide supportive solutions that align with your financial journey, making it easier for you to manage your obligations and achieve your goals.
WILLBEY’s goal is to use technology to democratize financial services. Willbey strives to provide attractive consumer experiences, user-friendly infrastructure, and intelligent technologies that allow anyone to afford amazing products that address their major concerns. To fulfill our mission, we are led by our Objectives as follows:
Excellent Client Service “A customer centric oriented approach Excellent service delivery is at the heart of Willbey Solutions' strategy. To achieve this the business utilized a client centric orientated approach. In order to reach its target market, the company is aware of the deviation from the norm. Quick turn-around times, ease, digital presence, solid operational systems, and honesty are all part of Willbey Solutions' value proposition to its clients.
Expand our reach by offering a varied and unique variety of loan products to a major number of the partners in our target markets.
Ensure portfolio quality and diversity by managing risks within preset acceptable limits to make the business operate profitably.
At Willbey Solutions, we believe that accessing financial support should be a hassle-free experience. Our application process is designed to be quick and easy, allowing you to apply for a loan in just a few simple steps. With minimal paperwork and fast approvals, you can expect your funds to be disbursed promptly. Our user-friendly online platform ensures that you can manage your loan from anywhere, at any time
At Willbey Solutions, we are committed to providing absolute security for our clients' sensitive information. Our state-of-the-art encryption technology safeguards your data during every transaction, ensuring that it remains protected from unauthorized access. We implement robust security protocols and regular audits to maintain the highest standards of data integrity. With our transparent practices, you can trust that your financial dealings are safe and secure
process allows clients to receive timely financial support with minimal hassle. By leveraging advanced technology and streamlined procedures, we ensure that loan applications are reviewed and approved swiftly. This commitment to efficiency helps our clients seize opportunities and achieve their goals without unnecessary delays
Our goal is to make financial support accessible, ensuring that your borrowing costs remain manageable. With transparent terms and no hidden fees, you can trust that our interest rates are designed to empower your financial growth
Our Personal Interest approach ensures that we understand your individual circumstances and tailor our services accordingly. We believe in building strong relationships with our clients, offering personalized support and guidance throughout the loan process. Whether you’re looking to expand your business or meet personal goals, our dedicated team is here to help you navigate your financial journey with care and understanding.
Our streamlined process minimizes wait times, allowing you to focus on your financial goals. You will receive clear communication regarding the disbursement details, so you know exactly when and how your funds will be made available
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Mr Makwavarara has over 40 years’ banking experience with Standard Chartered Bank, in various capacities such as Head of Training, Branch Manager, Assistant Head of Internal Audit, Credit Controller, and Head of Operations. He holds a Higher National Diploma in Accounting from Harare Polytechnic
She has over 28 years’ experience as a Health Care Professional,having worked in various capacities in the Nursing field both in Zimbabwe and the UK. She holds a Diploma in General Nursing from Harare Central Hospital, Diploma in Midwifery from Chitungwiza General Hospital, Certificate of Higher Education- Emergency Nurse Practitioner- University of Brighton (UK), Certificate of Higher Education Edward Jenner- Quality for Leaders- University of Brighton (UK) and a Master of Science – Advanced Practice – Nurse Practitioner- Adult University of Surrey-Guildford, UK.
He has over 12 years’ experience in General Management, Lending & Credit Management, and Financial Services Operations Management. He has previously worked as a General Manager for Lolack Investments, (Mangwana Lodges), Credit Officer at Wisrod Investments, Operations Manager for Wisrod Investments, and as Country Manager for Mlatho Financial Services in Malawi. He holds a Bachelor of Arts Degree from Catholic University in Zimbabwe, and Certificates in Labour Relations and Human Resources Management from the Institute of Personnel Management in Zimbabwe (IPMZ)
He has over 10 years’ experience in Sales and Administration, Inventory Control & Administration, Credit Management. He has previously worked for Motor Action as Sales Executive and Inventory Controller. He has worked for Wisrod as a Credit Officer, and as Market Development Officer. He holds a degree in Economics from Bindura University of Science & Technology, Post graduate Certificate in Credit Management from UZ, and an MSc in Strategic Management degree.
Tavonga Prosper Mhembere is a seasoned Microfinance expert with more than a decade of proven track record of driving business growth, credit management, managing risk, and leading high-performing teams. He is the current Managing Director of Willbey Solutions where he is responsible for overseeing the overall strategy, operations, and direction of the organization. Prior to his appointment, Tavonga served as the Operations Manager at Willbey Solutions, where he played a key role in streamlining operations, improving efficiency, and driving business expansion. Over the decade of experience he held various management and executive positions with the most recent being, Head of Risk at GetBucks Microfinance Bank Limited a Zimbabwe Stock Exchange Listed Entity where he oversaw the bank’s overall Risk Management, Credit and Compliance. Tavonga also rose through the corporate ladder from Loans Officer to Credit and Operations Manager of Jakana Africa Microfinance where he was part of the pioneering team that launched the institution. He also worked for African Century Limited a leasing company. He holds a Bachelor of Business Studies Honours Degree in Banking and Finance, Certificate in Digital Money (Turfs University) and currently pursuing Master’s in Business Administration. He also went through various Microfinance training courses. Tavonga is also a Certified Leadership Coach committed to driving financial inclusion, promoting economic empowerment, and making a positive impact on the lives of individuals and communities.